Cookie Policy
This page explains what cookies and similar technologies Casino Help Desk UK uses, why we use them, and how you can control them. It sits alongside our Privacy Policy, which covers personal data more broadly.
What cookies are
Cookies are small text files a site stores on your browser. They let a site remember things like whether you've seen the cookie banner, your preferences, and how you arrived at the site. Similar technologies — local storage, pixels, anonymous identifiers — do roughly the same job.
Cookies we set on this site
We group cookies into three buckets. Only essential cookies load by default — everything else requires your consent.
- Essential cookies — needed for the site to work. They remember your cookie-consent choice, and in some cases keep a session running for a few minutes. You can't turn these off without breaking the site.
- Analytics cookies — help us understand which pages are being read, how long people stay, and where the site is failing. Data is aggregated and not used to identify individuals. We load analytics only if you accept.
- Affiliate-tracking cookies — set by third-party affiliate networks when you click an outbound link to an operator. They tell the operator which site you came from so the operator knows to pay a commission. These cookies are set on the third party's domain, not ours. We don't read them.
We do not run advertising cookies on this site. Nothing we set is used for behavioural advertising.
How to control cookies
Three levels of control:
- On this site — use the cookie banner on your first visit, or the "Cookie settings" link in the footer at any time, to accept or reject analytics cookies.
- In your browser — every modern browser lets you block cookies, delete them, or warn you before they're set. Look under Settings → Privacy in Chrome, Firefox, Safari, or Edge.
- At an industry level — you can opt out of many third-party analytics and measurement cookies at youronlinechoices.com/uk.
If you clear cookies you'll see the consent banner again on your next visit.
Third-party cookies
When you click a link to an operator (bet365, Legionbet, etc.), the destination site will set its own cookies under its own privacy notice. We have no visibility into and no control over those cookies. Read the operator's cookie policy before accepting if that matters to you.
Updates to this policy
We update this page whenever we change the cookies we load or the tools we use to load them. Last updated: April 2026.